Frequently Asked Questions

Delivery

How long does delivery take?

Our delivery time within the Netherlands is between 2 and 5 business days. For handmade and custom-made products, delivery times may be slightly longer. Because this varies by product, you can find the exact delivery time under each product.

Premium quality and carefully selected materials mean that some products are finished with extra attention — and that's worth the wait.

Will I receive a track & trace code?

Yes, as soon as your order has been shipped you will automatically receive a track & trace email.

Please see our Shipping Policy for full details.

Returns

Can I return my order?

Yes, that is possible, you have a 14-day reflection period after receipt.

You can register your return here .

Hygiene products can only be returned if the seal has not been broken.

Terms and Conditions

Products must be unused and in their original packaging.

Please see our Returns Policy for full details.

Product quality

Are your products safe and reliable?

Yes, we carefully select our products and only work with suppliers who meet European quality standards.

Pay

Which payment methods can I use?

You can pay safely with:
✔ iDEAL
✔ PayPal
✔ Credit card
✔ Other common methods

Contact

Do you have a question or request? Feel free to contact us via the contact form or send an email to support@only-woman.nl
Our team is ready to help you and usually responds within 24 hours.