Service & Information
Delivery
What is the delivery time?
Within the Netherlands and Belgium, delivery typically takes 1–3 business days.
For the rest of Europe, delivery typically takes 4–8 business days.
For handcrafted or made-to-order pieces, delivery may take slightly longer. The exact delivery timeframe is always stated on the product page.
Each item is carefully prepared and inspected before shipment. This attention to detail ensures the standard of quality you may expect from GESIRA.
Will I receive Track & Trace?
Yes. Once your order has been dispatched, you will automatically receive a Track & Trace link by email, allowing you to follow your delivery.
For further information, please refer to our Shipping Policy.
Returns
Can I return my order?
Yes. You have 30 days from delivery to request a return.
You may register your return easily via the return form.
For hygiene reasons, sealed items may only be returned if the seal remains intact.
Return Conditions
Returns are accepted provided that the item:
– is unused
– is in original condition
– is returned in its original packaging
For more information, please refer to our Returns & Refund Policy.
Product Quality
How does GESIRA ensure quality?
Each GESIRA piece is developed with careful attention to material, proportion, and finish.
The First Edition is crafted from premium full-grain leather and designed with a focus on durability and timeless presence.
Before release, every piece is reviewed for visual balance, construction, and comfort — ensuring it meets the standard GESIRA represents.
Payment
Which payment methods does GESIRA accept?
You may complete your purchase securely using:
– iDEAL
– PayPal
– Credit Card
– Klarna (where available)
– and other commonly accepted payment methods
All payments are processed through a secure and encrypted connection.
Contact
Do you have a question or personal request?
Our team will be pleased to assist you.
You will typically receive a response within 24 hours.
