Delivery times vary per product and are clearly stated on each item page.

Orders are typically delivered within 2–5 business days.

Every package is carefully packed to ensure your order arrives in perfect condition.

Please see our shipping policy for full details.

Yes, as soon as your order has been shipped you will automatically receive a track & trace email.

1. Register your return

Register your return here On.

Enter your order number and email address to initiate the return.

2. Receive return instructions

After registering, you will automatically receive the correct return address and shipping instructions by email.

3. Pack and ship

Please repack the item in its original packaging and use a traceable shipping method once you receive the return address.

4. Confirmation and refund

After receiving your return, you will receive the purchase amount within 14 days via the same payment method.

Important: Never send your return to the shipping address on the packaging.

Please read our full returns policy for all terms and conditions.

Yes, we carefully select our products and only work with suppliers who meet European quality standards.

You can pay safely with:

• iDEAL
• PayPal
• Credit card

Other common methods

Our customer service can be reached via the contact form on the website or by email at support@onlywoman.nl .

Our team is available Monday to Friday, 09:00 – 17:00 (CET) .

We typically respond to messages within 24 hours on business days.